FIFA World Cup 2018 Accessibility: Luzhniki Stadium

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On Friday 1st June, one of the OOVIRT team set out to Moscow to learn more about how accessible the football World Cup in Russia will be. Be sure to follow our findings on social media and this post will be updated once we put together our findings.

We would welcome any questions and comments via our contact page on your thoughts on accessibility in football in general and for the 2018 World Cup.

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LUZHNIKI STADIUM – Getting to and From

Luzhniki stadium is the national stadium of Russia. The newly renovated 80,000 capacity venue will be the main centrepiece for the Fifa World Cup 2018, hosting the opening match on the 14th June and the final match on the 15th July.


14 June 2018 18:00 – Russia vs Saudi Arabia – Group A
17 June 2018 18:00 – Germany vs Mexico – Group F
20 June 2018 15:00 – Portugal vs Morocco – Group B
26 June 2018 17:00 – Denmark vs France – Group C
1 July 2018 17:00 – 1B vs 2A – Round of 16
11 July 2018 21:00 – W59 vs W60 – Semi Final
15 July 2018 18:00 – W61 vs W62 – Final


The Luzhniki is located in one of the most picturesque areas of the Russian capital, as part of a wider Olympic complex bearing the same name that spreads over 180 hectares. The Moskva River flows right alongside the stadium and there is a cable-car connecting the two. Tens of thousands of Muscovites play all kinds of sports at the Luzhniki Olympic Complex and today it is a popular place for recreation and family strolls.

Luzhniki Stadium is located approximately 7km to the south-west of Moscow city centre.

By car

Disabled spectators and spectators with limited mobility with an official Parking Pass will be able to access the accessible car parking area, P14, located approximately 150m to the west of the stadium. A shuttle service (golf carts or minibuses) between the accessible parking area and the stadium will be provided by the Host City for disabled people and people with limited mobility. Volunteers will be available to provide assistance to disabled people and people with limited mobility from the accessible parking area.

By public transportation

It is recommended that disabled spectators and spectators with limited mobility, wishing to arrive by public transportation, use the Host City bus Shuttle due to the inaccessibility of the metro. However, if metro is the preferred means of transport, the closest accessible metro station is Luzhniki Station, which is on the Moscow Central Circle line. No shuttle service or rest points will be provided by the Host City along the route from the metro station to the stadium.

The distance from Luzhniki station to security gates is approximately 125m.

By Host City bus shuttle

On matchdays, official bus shuttle services will be provided by the Host City to take spectators to and from the stadium. For more information on the route and schedule, please visit the respective official Host City website,
which will be updated with relevant information and made available prior to the tournament via welcome2018:
W: http://welcome2018.com/en/fan_guide/goroda-organizatory/

Accessibility At the stadium

There are four categories of tickets for people with disabilities: for wheelchair users, for visually impaired people with guide dogs, obese persons, and for those with temporary disabilities.

300 seats equipped for disabled citizens.

Spectator Service volunteers will help spectators will disabilities during the World Cup,” Verkhunova said. “In Luzhniki, there will be 727 of them. All volunteers have been trained so they can help people with disabilities.

Live audio-descriptive match commentary services will be provided in Russian and English at the Luzhniki Stadium in Moscow (All stadium in Russian and English also at Saint Petersburg).

Accessibility Assistance Points
Spectators attending matches at Moscow Luzhniki Stadium should be aware that at this stadium Security Gates are referred to as Pavilions.
 Located close to Pavilion 1
 Located close to Pavilion 2 (Hospitality Gate only)
Located close to Pavilion 3
 Located close to Pavilion 4
 Located close to the accessible car parking area

Accessible Merchandise Shops
 Located inside the stadium grounds, through Pavilion 1
 Located near stadium entrances between stadium entrances C and B.

Stadium Services for Persons with Special Needs

1. Accessibility Assistance Point (wheelchair service and volunteer escort to ticketed seat)
2. Ramp entrances (“Pavilions”), lifts and specially equipped seats for persons with impaired mobility
3. Golf cars running along stadium perimeter inside checkpoint line
4. Issuance of audio descriptive commentary equipment (for visually impaired spectators)

Prohibited items and consumables

Prohibited items

  • weapons of any kind, whether intended for self-defence or otherwise, any ammo or any component parts of firearms;
  • devices or implements, whether self-manufactured or otherwise, which, without in themselves being pyrotechnics, may be used for the scattering or spraying of diverse materials or substances (pneumatic crackers);
  • materials of extremist, offensive or discriminatory nature;
  • promotional materials of any kind;
  • unwieldy objects or bags, if they exceed 75cm by the sum of their three dimensions;
  • bicycles, scooters or segways, unless used for the transportation of persons with impaired mobility (PIMs), with the exception of wheelchairs, electric wheelchairs, or 3- or 4-wheeled electric scooters used for the transportation of PIMs;
  • food or beverages of any kind, including alcoholic beverages;
  • anything that could be used to cut or stab, knives, any other bladed weapons;
  • aerosol spray canisters;
  • work tools of any kind;
  • thermos bottles or any kinds of flasks;
  • sporting gear or equipment, including bicycles, skateboards and scooters;
  • flags or banners larger than 2m x 1m50;
  • any items resembling any prohibited objects in appearance, or any replicas or equivalents thereof;
  • umbrellas longer than 25cm when folded.

All animals are prohibited on stadium grounds, except for guide dogs. The visitor intending to bring a guide dog into a stadium is required to present a veterinary document attesting all the required timely vaccinations, and evidence of the qualification of the dog as a guide dog, in the parameters established by applicable rules.

Baby strollers are permitted inside a stadium. Stadium staff will kindly ask you to place your stroller in a dedicated left luggage area.

Stadium Code of Conduct

Prohibited consumables

  • explosive substances, firing agents or any items filled with same;
  • flammable or pyrotechnic substances or objects;
  • flammable liquids or gases;
  • poisonous or toxic agents, or any substances emitting an acrid odour;
  • oxidizing agents or organic peroxides;
  • toxic, radioactive or corrosive agents;
  • narcotics, stimulants, toxic agents or precursors thereof, whether in medicinal form or otherwise;
  • any dyes;
  • any substances in powder form;
  • any liquids in containers larger than 100ml;
  • any other substances, products or objects, whether self-manufactured or otherwise, the use of which may cause the emission of smoke or an inflammation.

Would you like an accessible virtual tour of your stadium or venue? See an example STADIUM VIRTUAL TOUR here and we would be happy to discuss how an accessible virtual tour can help promote your venue as a world leading inclusive destination.


Part I – Media coverage at the World Cup
Part II – Accessibility at the Stadiums

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