England start their knockout phase of the FIFA World Cup 2018 tonight in Russia against Colombia at 19:00 at the Otkrytie Arena, Moscow. If you’re heading to the game then check out all the access information for the stadium.
Are you happy with the information available on how to access the Spartak stadium (Otkrytie Arena)? Let us know what you think.
Getting to Spartak Stadium
Spartak Stadium is located approximately 14km to the north-west of Moscow city centre.
Disabled spectators and spectators with limited mobility with an official Parking Pass will be able to access the accessible car parking area, P14, located to the south-west of the stadium. Gate 7, the closest security area, is located approximately 500m away from the accessible parking area. No shuttle service will be provided by the Host City along this route.
By public transportation
It is recommended that disabled spectators and spectators with limited mobility, wishing to arrive by public transportation, use the Host City bus Shuttle due to the inaccessibility of the metro.
However, if metro is the preferred means of transport, the closest accessible metro station is Spartak Station, which is on the purple Tagansko-Krasnopresnenskaya line (line 7) and runs through
Moscow’s centre. Disabled spectators and spectators with limited mobility are advised to use the station’s south exit, which is equipped with lifts. The south exit is located approximately 500-700m away from Security Gates 1 (VIP and Hospitality), 2, 3a, 3b, 4, 5 and 7. No shuttle service will be provided by the Host City along the route from the metro station to the stadium.
By Host City bus shuttle
On matchdays, official bus shuttle services will be provided by the Host City to take spectators
For more information on the route and schedule, please visit the respective official Host City webs
which will be updated with relevant information and made available prior to the tournament via
Travelling to Moscow by rail
Aeroexpress trains from Moscow airports
Aeroexpress offers disabled passengers and passengers with limited mobility travel assistance and a companion to accompany them on their journey. Disabled passengers can request assistance by contacting the desk at the station or airport, calling the train service, or making their request online
T: +8 800 700 33 77
W: https://aeroexpress.ru/aero/info/assistant.html (in Russian)
W: https://aeroexpress.ru/en/aero/info/assistant.html (in English) (The website also offers an accessible version for partially sighted users.)
Aeroexpress trains provide spaces for wheelchair users and wheelchair accessible toilets.
Aeroexpress terminals also offer wheelchair accessible toilets, and its service desks have assistive hearing devices installed to benefit deaf and hard of hearing customers. The train platforms have tactile flooring to assist blind and partially sighted passengers.
Train stations in Moscow
There are several railway stations in Moscow with varying levels of accessibility. Where access is limited, station staff will be available to offer assistance.
Moscow has three main railway stations: Kazanskiy, Kurskiy and Leningradskiy. All three of these stations are approximately 20km from Spartak Stadium.
All three stations have limited access for disabled passengers and passengers with limited mobility Where access is limited, station staff will be available to provide assistance.
At Kurskiy Station, low-level counters at ticket offices only operate between 10:00 – 22:00.
For more information on booking train tickets and station accessibility, please refer to the Train
Public transportation in Moscow
The majority of trams, buses and trolleybuses in Moscow have low-level floors and wheelchair user spaces available. Schedules will vary.
The Moscow Metro provides audio-visual information. Special assistance will be available for disabled passengers and passengers with limited mobility using the Metro. Disabled passengers and passengers with limited mobility are advised to inform metro stations in advance of their journey via telephone, an online form or via a mobile application.
T: 8 495 622-73-41/8800 250-73-41 (number can be called from Russian phones only. Call is free of
Online form: http://www.mosmetro.ru/mobile/podat-zayavku-na-soprovozhdenie/ (Russian only)
Website link to mobile app: http://www.mosmetro.ru/app/ (available in Russian and English)
Nevertheless, disabled passengers should note that Moscow’s Metro system is largely inaccessible due to stairs and escalators. It is advised that, whenever possible, disabled passengers and passengers with limited mobility avoid the Metro and use over-ground public transportation instead.
Moscow offers a particular service called Social Taxis which transport disabled people and people with limited mobility to social and cultural events according to individual or group requests.
In order to use the service, the disabled passenger must be a Moscow citizen, and order the social taxi one week in advance of their journey by phone or email:
At the stadium
Accessibility Assistance Points
• Located close to Security Gate 4
• Located close to Security Gate 6
• Located close to the accessible car parking area
Accessible Merchandise Shops
• Located inside the stadium grounds, through Security Gate 5
• Located near stadium entrances in the yellow stand (shown on tickets)