What is an access guide?

The provision of information has long been highlighted as an area where businesses can improve accessibility. An access guide aims to improve this issue by consolidating visual and textual access information in one, easy-to-navigate, central location.

This can range from basic contact details and transport connections to more detailed access information around dimensions and gradients of access routes and any potential barriers customers may face in accessing your location.

Examples of standard access information included in guides includes:

Example access guide
  • sizes
  • measurements
  • angle of slopes
  • number of steps
  • member of staff to speak to regarding certain issues
  • contact and travel to information
  • process for assisting persons with disabilities e.g. At an intercom, press 3 times to indicate you have hearing difficulties
  • accessibility facilities
  • or where any other potential issue may arise

 

 

OOVIRT Access Guides

OOVIRT’s detailed access guides provide a graphical summary of your venue’s accessibility using highly detailed information in relation to each of the key features of the venue. It can be formed from website content, a virtual tour or a separate down loadable document.

The guide describes your journey into and throughout the venue and includes photographs of the features covered. Detailed access guides are used for places where you are likely to spend a reasonable period of time.

Our access guides can be linked directly to our virtual tours to enhance the overall customer experience. This ensures the customer can access your location with confidence knowing they have obtained all the information they require.

We will design an Access Guide that works for your company and branding and provide advice on where and how best to provide the information to your customers in a way that suits them.